Customer Testimonials

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Google Sep 10, 2020

Michelle is a Very nice sales lady.

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Google Sep 10, 2020

3rd Lexus from this dealership. Excellent experience from All involved. Thanks Hector, Alex, and Bosco. You all made a buying experience easy.Thanks Bosco for delivering my New Lexus all the way from Coolsprings to Lakeland TN.

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Google Sep 5, 2020

My wife had totaled her car and we needed to find a replacement asap. We found a used 2017 Nissan Rogue here online and was interested in seeing it. Derek reached out to me the very next morning and was able to set up a test drive after I got off work. Once we arrived he already had the vehicle pulled up ready to hop in for the test drive. We immediately felt it was the right car and started on our approval process. He was very helpful and informative and made the process as quick as possible because he knew ...

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Google Aug 30, 2020

Great experience. We were in the market for a new Lexus to replace our old car that was totaled earlier in the month. After dealing with a predatory insurance company the last thing we wanted was to deal with a high pressure car dealer. Kris Sisco of Lexus of Cool Springs was fantastic. Kris emailed pics and specs. Of available models on the lot. We made an appointment on Friday morning test drove and negotiated a deal in less than an hour. Super low pressure, great deal all around. I would recommend these fine folks to anybody.

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Google Aug 17, 2020

Very happy with our recent purchase of a Certified 2019 Lexus RX 350. The whole process went smoothly. All of our questions were answered and our Sales Person Patrick Sturm spent ample time with us as we narrowed down our vehicle choice. He was never pushy and was a real pleasure to work with.We highly recommend Patrick and Lexus of Cool Springs to anyone looking for a quality luxury car!

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Google Aug 6, 2020

I found a used Toyota Avalon on their website that I was very interested in as I live 470 miles away. Called the dealership and spoke with sales consultant Terry Milam about the car. He was more than helpful answering questions and even sent me more pictures by text, answered all my questions promptly and offered to pick me up at the airport when I flew in to pick up the car. When we arrived at the dealership all my paperwork was ready in minutes for me to sign as they knew I had a long ride home. I found one ...

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Google Jun 30, 2020
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Google Jun 24, 2020

Awsome dealership. They work hard for you. Terry went above and beyond along with the finance department

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Google Jun 22, 2020
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Google Jun 20, 2020

June 17, 2020. A day we will long remember for making our purchase of a beautiful black 350ES. The automobile should bring us driving pleasure for a long time with the assurance of reliability that exceeds any other brand. Terry Milam was our Sales Consultant. Five star service in each and every interaction. He exceeded our expectations and pursues getting just the right vehicle for his customers. We could not be happier with Mr. Milam’s expert assistance. We also wish to acknowledge Mr. Alex Solair, our Finance Manager as an extremely knowledgeable and helpful associate in his area of expertise. All ...

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